Terms of service

1. Introduction

Welcome to OZIPCO. By accessing or placing an order on our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

2. Products

We aim to provide accurate product descriptions, images, and details. Product color or appearance may vary slightly due to lighting or screen settings.
All product information is provided for general purposes only.

3. Orders & Payments

  • All orders must be paid in full at checkout.

  • Once an order is placed, it cannot be modified, cancelled, or refunded.

  • OZIPCO reserves the right to cancel any order due to stock issues, pricing errors, or suspected fraudulent activity.

4. No Return / No Refund Policy (All Sales Final)

OZIPCO does not accept returns, exchanges, or refunds for any reason, including but not limited to:

  • Change of mind

  • Wrong item ordered by customer

  • Not satisfied with the product

  • Shipping delays

  • Incorrect address provided at checkout

All sales are final.

5. Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, you must contact us within 24 hours of delivery.

Please include:

  • Order number

  • Clear photos or video of the issue

  • Packaging photos

Once verified, we may provide a replacement (if approved).
Refunds are not offered.

6. Shipping & Delivery

  • Delivery times may vary based on location and courier performance.

  • OZIPCO is not responsible for delays caused by shipping carriers, customs, weather, or other factors beyond our control.

  • Customers are responsible for providing an accurate shipping address.

  • If a package is returned due to an incorrect or incomplete address, additional reshipping fees will apply.

7. Privacy & Data Use

We collect customer information (name, address, email, phone) solely for order processing and delivery.
OZIPCO does not sell or share personal information with third parties except required partners such as payment processors and shipping carriers.

8. Limitation of Liability

OZIPCO is not liable for:

  • Indirect or accidental damages

  • Misuse of products

  • Issues caused by third-party shipping carriers

Your use of our website signifies acceptance of these limitations.

9. Contact Information

If you need assistance, you can reach us at:

📞 Phone: 929-822-0639
📧 Email: support@ozipco.us
📍 Warehouse Address: 2280 Avocado Ave, Melbourne, FL 32935, United States

📍Bussiness Adress : 3215 13th Road South,Arlington VA 22204

Support response time: 24–48 hours.