Return Eligibility

Return eligibility may depend on the condition of the product, the reason for the return, the type of product purchased, and the applicable terms associated with the order.

Where a return is accepted, the product may generally need to be returned in its original condition and packaging, together with any relevant accessories or documentation included with the original order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or contains an item that does not match your order, please contact us promptly after delivery.

To help us review the issue, we may request information such as your order details, photographs of the product or packaging, and a description of the problem.

After reviewing the information, we may provide an appropriate resolution, which may include a replacement, refund, return authorization, or another reasonable solution depending on the circumstances.

Products That Cannot Be Returned

Certain products may not be eligible for return because of their nature, safety considerations, regulatory requirements, hygiene considerations, or other applicable restrictions.

Depending on the product and applicable requirements, examples may include products that have been opened, used, altered, contaminated, or otherwise made unsuitable for resale.

If you are unsure whether a particular product is eligible for return, please contact us before opening or using the product.

Return Process

To request a return, please contact our support team with the relevant order information. Your request should include enough information for us to identify the purchase and understand the reason for the return.

• Provide your name and order information.
• Explain the reason for the return request.
• Provide photographs or other information if requested.
• Wait for return instructions before shipping the product.
• Package any approved return securely to help prevent damage during transit.

Refunds

Once an approved return has been received and reviewed, any applicable refund will be processed according to the outcome of the review.

Approved refunds are generally issued to the original payment method used for the purchase. The time required for the refund to appear in your account may vary depending on your bank, credit card issuer, payment provider, or other financial institution.

If a refund has been processed by us but does not appear within the expected processing period, we recommend contacting your payment provider first and then reaching out to us if further assistance is required.

Partial Refunds

In certain circumstances, an approved refund may be adjusted based on the condition of the returned product, missing components, damage caused after delivery, or other applicable factors.

Any adjustment to a refund will be communicated as part of the return review where applicable.

Shipping Costs

Unless otherwise required by applicable law or specifically agreed by FAST SOLD LLC, original shipping charges may not be refundable.

Return shipping responsibility may depend on the reason for the return. For example, where an item is incorrect or arrives damaged due to an issue attributable to the order fulfillment process, we may provide appropriate return instructions or assistance.

Exchanges and Replacements

Where appropriate and subject to product availability, we may offer a replacement or exchange instead of a refund.

Replacement or exchange requests are reviewed on a case-by-case basis and may depend on the condition and availability of the product.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible. We will make reasonable efforts to accommodate cancellation requests received before an order has been processed or shipped.

Once an order has been processed or shipped, cancellation may no longer be possible and the request may instead be handled under the applicable return policy.

Refund Processing Time

The time required to process a refund can vary depending on the type of request, the return review process, and the payment provider involved.

Once we have approved and processed a refund, the time for the funds to appear in your account is generally controlled by your payment provider or financial institution.

Changes to This Policy

FAST SOLD LLC may update this Refund and Returns Policy from time to time to reflect changes in our business practices, products, services, or applicable requirements.

The updated policy will be posted on this page. Customers are encouraged to review this page periodically for the latest information.

Contact Us

If you have questions about a return, refund, replacement, cancellation, or any other order-related matter, please contact our support team.